Oh my word! By their scan report, the packet did not show any new activity.
How could this be? The 25th in Omaha was still the last scan. What to think? Could my bundle of birthday joy really still be in Omaha? It was just a birthday packet, but it carried so much more. And Macedonia is a long, long way from Omaha! Why had the package been scanned twice over the weekend, but now not at all for three business days.
I decided to try USPS customer service. After the rotating menu selections, holding, and being transferred several times - I was with a live person whose specialty was international tracking and tracing. The customer service representative informed me that by their count this was day five and since it had not been scanned leaving Omaha, and had not been delivered in Macedonia, she was filing a report with Macedonia and they had five days to respond with where the packet was and why it had not been delivered on time.
Wow! Action! Response! Oh my word! And a bit of a surprise as I was only counting Wednesday as day three.... but we were moving forward to trace the packet!
Sometimes the thought of action on your behalf brings a lift to your spirits!
Sometimes hearing a live customer service voice can keep alive the hopes of the universe!
Maybe Jen would get her birthday surprise on time, maybe not - but encouragement was present!
Hope was alive!
How true it is in our daily living, a small act of encouragement or support can lift your hopes! A positive voice can keep our hopes alive!
I challenge you to give the gift of hope to at least one other person TODAY!
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